We are proud to announce that we have been shortlisted as Finalists in the 2011 UK Public Sector Digital Awards (formerly the e-Government National Awards) in the “Best use of ICT to build a fairer society” category. The winners will be announced on 19th January 2012.
Do you have a cyber-bullying or digital safety concern?
The Safer Internet Centre has been funded by the European Commission to provide a Helpline for professionals who work with children and young people in the UK, specifically tackling the area of e-safety. We provide support with all aspects of digital and online issues such as social networking sites, cyber-bullying, sexting, online gaming and child protection online. The Helpline aims to resolve issues professionals face about themselves, such as protecting professional identity and reputation, as well as young people in relation to online safety.
Where possible, queries will be responded to within 3 hours (during the office opening hours). More complex issues may take longer to fully resolve, and Helpline staff will keep service users updated throughout the process. It is primarily a signposting, advice, and mediation service, any urgent risk to children should be dealt with via normal safeguarding procedures. Due to the nature of the service, confidentiality cannot be guaranteed, we will endeavor to protect anonymity where possible and will discuss beforehand if we need to share information with other relevant agencies.
Our hours of operation are Monday to Friday, 10am to 4pm. The Helpline can be emailed at any time, and these will be responded to during our normal working hours. We also have a live Skype chat service available during our operating hours – professionalshelpline
The Helpline is an Associate Member of The Helplines Assocation, and the Anti Bullying Alliance.
The UK Safer Internet Centre is also a member of the UK Council for Child Internet Safety (UKCCIS).
Why not follow my blog at http://thewonderfulworldofesafety.blogspot.com or like our Facebook page at http://www.facebook.com/pages/Professionals-Online-Safety-Helpline/114275378652498
Please contact us if you would like some display materials for your organisation.
