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Safer Internet Centre

Do you have a cyberbullying or digital safety concern?

helpline@saferinternet.org.uk 0844 381 4772

Report Harmful Content

Christmas closure

Please note: over the Christmas period, our offices will be closed from 12.30pm on Tuesday 24th December, re-opening at 10am on Thursday 2nd January 2020.

During this time we will not be responding to reports. If you or the person you are helping are at immediate risk of harm please contact the police on 999​.

Report Harmful Content is a national reporting centre that has been designed to assist anyone in reporting harmful content online.

What is harmful content? Well, it’s anything online which causes a person distress or harm.

Our focus is on providing advice about all types of harm online and signposting users to the correct services, highlighting to the public a reporting route for non-criminal content. Where the response from industry isn’t what was expected, we can follow this up directly.

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Visit Report Harmful Content

Why Can We Help?

Report Harmful Content is provided by the UK Safer Internet Centre and operated by SWGfL. We use our existing experience of running two successful helplines, The Professionals Online Safety Helpline and The Revenge Porn Helpline to enhance our service. There is no one else that delivers what we do.

What is Considered Harmful Content?

In simple terms, harmful content is anything online which causes a person distress or harm. This encompasses a huge amount of content and can be very subjective depending on who is doing the viewing; what may be harmful to one person might not be considered an issue by someone else.

We studied the community guidelines of several different platforms and concluded that the following areas of content are likely to violate terms:

  1. Online Abuse
  2. Bullying or Harassment
  3. Threats
  4. Impersonation
  5. Unwanted Sexual Advances (Not Image Based)
  6. Violent Content
  7. Self-Harm or Suicide Content ​
  8. Pornographic Content